Privacy & Cookie Policy

Last Updated: January 23, 2025

izeBreaker Pte. Ltd. ("izeBreaker," "we," "us," or "our") is committed to protecting your privacy and safeguarding your personal data. This Privacy & Cookie Policy explains how we collect, use, disclose, and protect your information when you visit our website at izebreaker.com (the "Website") or interact with our services.

We comply with the Personal Data Protection Act 2012 (PDPA) of Singapore and applicable data protection laws. By using our Website, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Data

We may collect the following types of personal information when you interact with us:

• Contact Information: Name, email address, phone number, company name, and country
• Professional Information: Job title, industry, business needs, and related professional details
• Communication Data: Messages, inquiries, and other information you provide when contacting us
• Technical Data: IP address, browser type, device information, and operating system

1.2 Automatically Collected Data

When you visit our Website, we automatically collect certain technical information through cookies and similar technologies, including:

• Pages visited and navigation patterns
• Time and date of visits
• Referring website addresses
• Geographic location (based on IP address)

2. How We Use Your Information

We collect and process your personal data for the following legitimate purposes:

• Service Delivery: To respond to your inquiries, provide requested services, and manage our client relationships
• Communication: To send you information about our services, market insights, and updates you have requested
• Website Improvement: To analyze website usage, improve user experience, and optimize our content
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Business Operations: To conduct market research, business analysis, and strategic planning

3. Cookies and Tracking Technologies

3.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us recognize your device and remember certain information about your visit.

3.2 Google Analytics

We use Google Analytics 4 to collect and analyze information about how visitors use our Website. Google Analytics uses cookies to track:

• Number of visitors to our Website
• How visitors navigate through our pages
• Geographic location of visitors
• Pages viewed and time spent on each page
• Devices and browsers used to access the Website

This information helps us understand user behavior, improve our Website functionality, and enhance your experience. The data collected by Google Analytics is aggregated and anonymized.

For more information about how Google uses data from sites using Google Analytics, please visit: https://policies.google.com/technologies/partner-sites

3.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View and delete cookies
• Block third-party cookies
• Block cookies from specific websites
• Receive notifications before cookies are stored

Please note that disabling cookies may affect the functionality of our Website and limit your user experience.

To opt out of Google Analytics tracking, you can install the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout

4. How We Share Your Information

We do not sell, rent, or trade your personal data. We may share your information with:

• Service Providers: Trusted third-party vendors who assist us with website hosting, analytics, email communications, and other business operations, under strict confidentiality obligations
• Legal Authorities: When required by law, regulation, legal process, or governmental request
• Business Transfers: In connection with any merger, acquisition, or sale of company assets, with appropriate safeguards for your data

All third-party service providers are contractually obligated to protect your personal data and use it only for the purposes we specify.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure server infrastructure and encrypted data transmission
• Access controls and authentication procedures
• Regular security assessments and updates
• Employee training on data protection practices

While we strive to protect your personal data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protection measures.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we securely delete or anonymize it.

Typical retention periods include:

• Contact inquiries: Up to 2 years from last contact
• Client data: Duration of business relationship plus 7 years for legal compliance
• Website analytics: Up to 26 months (Google Analytics default)

7. Your Rights Under PDPA

Under Singapore's Personal Data Protection Act (PDPA), you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete personal data
• Withdrawal of Consent: Withdraw your consent for us to collect, use, or disclose your personal data
• Data Portability: Request your data in a structured, machine-readable format (where applicable)

To exercise any of these rights, please contact us at Hello@izeBreaker.com. We will respond to your request within 30 days.

Please note that withdrawing consent may affect our ability to provide certain services to you.

8. International Data Transfers

Your personal data may be transferred to and processed in countries other than Singapore, including where our service providers operate. We ensure that any such transfers comply with PDPA requirements and implement appropriate safeguards to protect your data.

9. Third-Party Links

Our Website may contain links to third-party websites, including social media platforms and partner sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post any modifications on this page and update the "Last Updated" date.

For material changes, we will provide additional notice through email or a prominent notice on our Website. Your continued use of our Website after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy & Cookie Policy or our data practices, please contact us:

izeBreaker Pte. Ltd.
68 Circular Road, #02-01
Singapore 049422

Email: Hello@izeBreaker.com

We are committed to resolving any privacy concerns you may have in a timely and transparent manner.